FAQs

We handle Step 5, including: ✔ Scheduling and managing the Return-to-Duty drug test ✔ Ensuring proper lab staffing for observed collections ✔ Updating the FMCSA Clearinghouse to transition the driver’s status from "Prohibited" to "Not Prohibited."

Yes, we assist drivers across the country, providing personalized services tailored to their specific needs, no matter where they are located.

We offer clear, step-by-step guidance to ensure drivers know exactly what to expect, minimizing the need for unnecessary calls to SAPs after Step 4.

On average, we complete Step 5 within 7 days, once we receive the required paperwork from the SAP and a negative drug test result.

As a preferred SAP partner: ✔ You will be added to our trusted SAP list that is shared with drivers starting the process ✔ Increases your visibility and client base

Just provide our contact details or direct them to our website. Once they reach out, we’ll take care of the entire process from there.

Definitely NOT. FMCSA regulations stipulate that Step 6 follow-up testing must be carried out by the employer while the driver is performing safety-sensitive duties. However, if FMCSA regulations change in the future to allow C/TPAs to manage Step 6, we will promptly inform our drivers and SAP partners.

If your CDL is downgraded, it will be changed to a standard driver’s license, preventing you from operating commercial vehicles. To regain your commercial driving privileges, you must complete the RTD process and clear your prohibited status. Once you've done that, you'll need to contact the DMV or your state’s driver's license agency to reinstate your CDL.

The Return-to-Duty process includes: SAP Evaluation – You must undergo an assessment by a Substance Abuse Professional (SAP) SAP Program Completion – Complete the education and treatment program as prescribed by the SAP Return-to-Duty Drug Test – A directly observed urine test FMCSA Clearinghouse Update – Your status will be updated to "Not Prohibited" Follow-Up Testing Plan – Mandatory drug and alcohol tests while employed in a safety-sensitive position

Complete your SAP program, pass a FMCSA Return-to-Duty Test, and follow all compliance requirements.

The FMCSA recently opened it up for consortium/third party administrator's to be able to assist CDL/CLP holders with Step 5 of the RTD process by acting as a Consortium/Third-Party Administrator (C/TPA). Our company, Truegene Medical Testing Solutions is a DOT registered Consortium/Third-Party Administrator listed in the FMCSA Drug & Alcohol Clearinghouse. Here is how we help drivers that currently are Prohibited in the Clearinghouse: ​Retrieve SAP paperwork and keep it on file Guide them through the Clearinghouse setup and designation process Manage and arrange RTD drug testing and report negative results to the Clearinghouse Send your SAP completion paperwork and Follow-up testing plan once you find a trucking (or other DOT Related company) to work for. We cannot perform your Follow-up Drug Tests in Step 6. This MUST be completed under a DOT authorized company.

Log in to the FMCSA Clearinghouse portal to view your violation history and "Prohibited" status.

Yes, it is possible. Here are a few scenarios: Disputes with Testing Staff: Conflicts or disagreements with the staff at the drug testing facility can result in a refusal designation, leading to a violation. Refusing an Observed Test: If the lab requests an observed test and the driver refuses to comply, this is considered a refusal and results in a violation. Leaving During Testing: If a driver leaves the facility after signing in but before completing the test (e.g., stepping out for a call or a cigarette), it may be marked as a refusal, leading to a violation.

You must restart the SAP process from the beginning before testing again.

DNA testing is a process that analyzes a person’s genetic material (DNA) to determine biological relationships, ethnicity, health traits, and more. It can be used for a variety of purposes, including paternity testing, ancestry analysis, health risk assessment, and legal matters.

DNA testing is highly accurate, with results typically being 99.9% or more accurate, especially for paternity tests. Reputable DNA testing labs use advanced technology and rigorous protocols to ensure the highest level of precision.

We offer several types of DNA tests, including: Paternity Testing: To confirm biological parentage. Ancestry Testing: To uncover your ethnic background and family lineage. Health Testing: To assess genetic predispositions to certain health conditions. Relationship Testing: To verify biological relationships like sibling, grandparent, or aunt/uncle relationships. Legal DNA Testing: Used for legal purposes such as custody or immigration cases.

Your role in the performance of a lab testing for DNA Testing is to provide a specimen that will be analyzed in a laboratory. The specimen you provide might be a small amount of a body fluid, such as blood, saliva, semen. You can be assured that Truegene Medical Testing and its AABB Lab Partners will make the specimen collection process as safe, quick, and comfortable as possible, while safeguarding your dignity and privacy.

For a DNA Test: Hydrate: Drink water before the test, but avoid excessive fluids immediately before your sample collection. Avoid eating or drinking (if required): Some tests may require you to refrain from eating or drinking for a few hours prior to collecting the sample, especially if it involves a mouth swab. Follow specific instructions: Make sure you carefully read and follow any instructions provided by the testing facility, such as the time of collection or the sample type required. Avoid contamination: Ensure that your sample is collected in a clean manner, free from contaminants like food, drinks, or smoking residue. Always check with the testing center or provider for any specific instructions related to the type of test you're taking.

Yes, there are special requirements and considerations when collecting specimens from minors for drug or DNA testing. These requirements can vary depending on the type of test and local laws, but here are some common guidelines: 1. Parental or Guardian Consent Consent: In most cases, minors (individuals under 18) are not legally able to provide consent for drug or DNA testing on their own. Therefore, parental or guardian consent is typically required before any specimen collection can take place. Written Permission: This consent is often required in writing, and the parent or guardian may need to sign forms provided by the testing facility to authorize the procedure. 2. Age Requirements Some testing centers may have specific age requirements for certain types of tests. For example, a DNA test might only be conducted on minors of a certain age with special protocols for those under 18. Age-Specific Protocols: Certain tests may also have specific procedures or methods for younger children (e.g., swabbing the mouth for a DNA test instead of using blood samples). 3. Witness or Supervision In some situations, especially for drug testing, a parent or legal guardian may need to be present during specimen collection, particularly if the test involves urine or other direct sample types. This ensures the integrity of the sample and that the testing process is appropriately conducted. Monitoring: Some drug testing procedures may require the parent or guardian to supervise the collection process to prevent tampering or contamination. 4. Specific Protocols for Drug Testing Chain of Custody: Drug testing for minors may have stricter protocols, such as a detailed chain of custody procedure, to ensure that the sample is collected and handled properly, minimizing the chance of mistakes or tampering. Collection Method: For drug tests involving minors, particularly for urine or saliva tests, the testing center may have additional guidelines, such as ensuring that the minor is not in a private restroom to prevent potential tampering with the sample. 5. Testing for Certain Conditions or by Court Order Court-Ordered Testing: In situations where drug or alcohol testing is court-ordered (for example, for custody cases, probation, or juvenile court matters), there may be specific legal procedures that must be followed, including the involvement of legal guardians and documentation provided by the court. Substance Abuse Monitoring: In cases involving minors with substance abuse issues, a rehabilitation center or legal system may require regular drug testing, and the collection process will be tailored to ensure accuracy and compliance with legal standards. 6. Confidentiality and Privacy Testing facilities are required to maintain the confidentiality and privacy of the minor's results. Parents or guardians typically have the right to access the results, but the process should ensure that the minor’s privacy is respected, especially in the case of sensitive matters like drug use or legal concerns. In summary, when collecting specimens from minors, proper consent from a parent or guardian is usually required, and special procedures may be followed to ensure the test is conducted accurately and ethically. It’s important to check the specific testing facility's protocols and comply with local laws regarding minor testing. Still need Help? Contact Us

Most DNA tests use a simple cheek swab (buccal swab) to collect a sample of cells from the inside of your cheek. This process is non-invasive and quick. For legal tests, a trained professional may supervise the collection to ensure accuracy and chain of custody.

DNA test results typically take between 2-5 business days, depending on the type of test and the lab's processing time. For legal or court-ordered tests, results may take a bit longer due to required documentation and verification.

Yes, DNA testing is completely confidential. We follow strict privacy standards to protect your personal information and test results. Your results will only be shared with you or authorized individuals as per your instructions.

Yes, DNA testing can be used for legal matters, such as confirming paternity or resolving custody disputes. Legal DNA testing follows specific protocols, including supervised sample collection and proper documentation, to ensure results are admissible in court.

Certain DNA tests can identify genetic markers related to health risks, such as predispositions to certain conditions like heart disease, diabetes, or certain types of cancer. However, it's important to consult with a healthcare professional to understand the implications of these results.

Yes, through our ancestry and relationship testing services, you can uncover information about long-lost relatives and potentially connect with biological family members. In some cases, our database may match you with others who share genetic connections.

If a DNA test shows that you are not the biological parent, it simply means that the test did not match the expected genetic markers. This result can help clarify parentage, and it may be important in legal matters such as custody or child support.

You can easily order a DNA test through our website under the Booking tab by selecting the type of test you need and completing the necessary forms. We’ll guide you through the process of sample collection and send your results once testing is complete.

No, your DNA results are strictly confidential and will only be used for the specific test you ordered unless you provide explicit consent for other purposes. If you have additional questions or need assistance, feel free to contact us! We’re here to help guide you through your DNA testing journey.

Absolutely YES, owner-operators are required to be enrolled in an FMCSA-compliant drug and alcohol testing program and must participate in a random testing pool managed by a C/TPA.

If an owner-operator fails or refuses a DOT drug test, they will be placed in "Prohibited" status in the FMCSA Clearinghouse. They must: ✔ Complete the SAP process ✔ Pass a Return-to-Duty drug test ✔ Undergo follow-up testing per SAP guidelines

Absolutely Yes, most trucking companies rely on a Consortium/Third-Party Administrator (C/TPA) to handle random drug and alcohol testing compliance, ensuring that drivers are tested in accordance with FMCSA regulations.

A C/TPA manages your FMCSA drug & alcohol testing program, including: ✔ Random drug testing program management ✔ FMCSA Clearinghouse recordkeeping & compliance assistance ✔ Scheduling DOT drug & alcohol tests for drivers ✔ Managing employer reporting requirements

FMCSA compliance is easier with a C/TPA because: ✔ You don’t have to manage random testing yourself ✔ Your company stays compliant with federal regulations ✔ You get real-time updates about FMCSA regulation changes

Call our compliance team at (469) 901-0139 for assistance in setting up your FMCSA drug & alcohol testing program.

FMCSA compliance involves adhering to federal regulations outlined in 49 CFR Part 40, which includes drug and alcohol testing requirements for CDL drivers, trucking companies, and safety-sensitive employees.

The Clearinghouse is a secure online database that offers real-time information on drug and alcohol violations for commercial driver’s license (CDL) holders. It allows employers, state licensing agencies, and law enforcement to verify the compliance of CDL and commercial learner’s permit (CLP) holders with federal regulations.

The Clearinghouse records positive drug or alcohol test results, test refusals, and violations involving actual knowledge, such as instances where a driver is observed using alcohol or drugs while on duty.

The driver is placed in prohibited status in the FMCSA Clearinghouse and must complete the Return-to-Duty process before legally driving again.

CDL drivers, trucking companies, owner-operators, and employers in safety-sensitive industries (such as pipeline, transit, and rail). Federal Aviation Administration (FAA) Federal Motor Carrier Safety Administration (FMCSA) Federal Transit Administration (FTA) Pipeline and Hazardous Materials Safety Administration (PHMSA) Federal Railroad Administration (FRA) United States Coast Guard (USCG)

FMCSA requires: ✔ Pre-Employment Drug Testing – Before starting a safety-sensitive job ✔ Random Testing – Conducted throughout the year ✔ Post-Accident Testing – Required after certain crashes ✔ Return-to-Duty Testing – After a DOT violation & completed SAP process ✔ Follow-Up Testing – A mandatory monitoring plan for drivers who return to work